Shipping Policy

Thank you for shopping with us.

Order Processing

All orders are processed within 1-3 business days. Once your order has been processed, you will receive a confirmation email with tracking information.

During new product launches, restocks, or holidays, processing times may be slightly longer due to increased order volume.

Shipping Times

Estimated shipping times after your order has been processed:

• United States: 2–7 business days

• International: 7–21 business days (where available)

Please note that shipping times are estimates and may vary due to weather, carrier delays, or other circumstances beyond our control.

Tracking

Once your order ships, you will receive a tracking number via email. Tracking information may take up to 24–48 hours to update after the shipping label is created.

Incorrect Addresses

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, we are not responsible for lost or stolen packages. If you experience an issue, please contact the shipping carrier directly. We will do our best to assist you.

Damaged Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with your order number and photos of the issue so we can help resolve it.

Contact

vaultzeroeight@gmail.com